Dear valued patient,
We hope this message finds you well.
Following the announcement by the government on 28th May, we are incredibly pleased and excited to announce that we will be re-opening Crown Bank Dental from Monday 8th June 2020.
We will be prioritising appointments for our existing patients who have had dental emergencies and severe pain during the lockdown period.
Our reception will remain open as normal to accept telephone calls and answer email enquiries. Please do not attend the practice in person unless you have an appointment. All of our patients will be contacted, by telephone, before their appointments. We will only be able to see patients that we have contacted by telephone beforehand. This is to ensure that all of our patients entering the practice have answered our screening questionnaire.
As part of our screening process and preventative precautions, your journey through the practice will be different to your past experiences. We will provide you with more details and easy-to-follow instructions while arranging your appointment. To ensure that we can help our patients in severe pain and those in most need of urgent dental care, it may be necessary to rearrange your existing appointment with us. Thank you for your understanding as we work hard to resume routine dental care as soon as we can.
As ever the safety and comfort of all of our patients and staff is our number one priority. As an award-winning dental practice, we work to the highest standards of safety and cleanliness; maintaining excellent hygiene is interwoven into how we normally operate and deliver care. When you arrive for your appointment, you may find our clinical team members wearing additional personal protective equipment. Please do not be alarmed, it will still be the same friendly faces greeting and looking after you.
Thank you for your continued patience and understanding as we work to being able to provide you and your family with our usual full range of dental services.
We’re looking forward to welcoming you back.
BDS, MJDF RCS, DipDSed, MSc Implant Dentistry
Principal Dentist / Owner Crown Bank Dental