At home guidance for assessing a dental emergency

Following guidance from the Chief Dental Officer (England), for the time being we are sadly unable to offer face-to-face appointments. However, we know that some of you may experience dental emergencies during this time, so here is our Crown Bank Dental Guide to managing urgent dental problems.  The guide is designed to help you identify a dental emergency and advise what you can do to help from your home until you can be seen by one of our dedicated dentists. Please remember that whilst our doors may be closed, we are answering our telephones for advice, so please do contact us if you are unsure.

Which symptoms require urgent attention

  • Facial swelling extending to the eye or neck.
  • Bleeding following an extraction that does not stop after 20 minutes pressure with a gauze/ clean hankie (a small amount of oozing is normal just like if you had a grazed knee).
  • Bleeding due to trauma that does not stop.
  • Significant toothache preventing sleeping or eating, or associated with significant swelling or fever that cannot be managed with painkillers.
  • Visit A&E if you have the following symptoms
  • Facial swelling affecting vision or breathing, preventing mouth opening more than two fingers width.
  • Trauma causing loss of consciousness, double vision or vomiting.

Non urgent (can wait)

  • Loose or lost crowns, bridges or veneers
  • Broken, rubbing or loose dentures
  • Bleeding gums (occasional)
  • Broken, loose or lost fillings
  • Chipped teeth with no pain
  • Loose orthodontic wires that don’t cause trauma in your mouth

We're here to help, stay safe and keep smiling

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